FAQ

How long can I get the feedback after we sent the inquiry? 

We will reply to you within 24 hours of the working day.

Are you a direct manufacturer or trading company?

We are a direct manufacturer, and we have an international sales department. We produce and sell all by ourselves.

What products can you offer?

We focus on Christmas trees, Christmas garlands, and Christmas wreaths.

Can you do customized products?

Yes, we are mainly doing customized products according to the customers’ drawings or samples.

How about the capacity of your company?

In each production process, we have realized machine manufacturing, and we can produce one 40’HQ every two days on average.

How many employees of your company? what about the QC persons?

We now have more than 80 employees, including 9 QC persons.

How to guarantee the quality of your goods?

We have our inspection system, including incoming inspection, in-process, and finished product inspection.  First of all, we will inspect the raw materials when they are delivered to our warehouse;  Secondly, during the production process, there are specially assigned QC to check each production link irregularly;  For the finished products, we will carry out sampling inspection according to a certain proportion and customer requirements.

What’s the payment term?

When we quote for you, we will confirm with you the way of transaction, EXW, FOB, CIF, CNF, etc.
The most common way is by t/t.  And L/C is also acceptable.

How to deliver the goods to us?

Usually, we ship goods by sea, Ningbo and Shanghai are very convenient.  Of course, if the customer's goods are urgent, we can also fly them by air.  Hangzhou Airport and Shanghai International Airport are very close to us.

Where are your products mainly exported to?

Our products are mainly exported to the United States, Germany, France, Italy, Japan, South Korea, Australia, Canada, and other dozens of countries.